SodaSlim Official Website › Contact Sodaslimq
Contact SodaslimqContact Sodaslimq: Two Desks, And Which One You Need
Tracking, changes and refunds go to the order desk on +1 (302) 200-3480.
Pages, typos, privacy and press go to contact@Sodaslimq.com, Monday to Friday, 9:00am to 5:00pm Eastern. The two are separate systems: the website address has no view of orders, payments or shipments, and sending a refund request there costs a working day.
If you are not sure which you need, the test is simple. If money or a parcel is involved, it is the telephone.
The SodaSlim order desk
Telephone
+1 (302) 200-3480. Tracking, changes and refunds. Have the order ID from the order email ready before you dial; without it nobody can find the purchase.
contact@customercs.com. The same desk in writing, and slower than the telephone for anything involving money.
Returns address
100 East 42nd Street, Floor 9, New York, NY 10017, USA. Nothing should be posted here until the order desk has authorised it, because an unexpected parcel can be turned away.
What they can do
See your order, find your shipment, change an address before dispatch, authorise a return and start a refund. Everything on that list is impossible from the website address.
The Sodaslimq website desk
contact@Sodaslimq.com, Mon–Fri 9:00am–5:00pm ET. Pages, typos, privacy requests and press.
Office
600 Lexington Avenue, Floor 9, New York, NY 10022, USA. Editorial and administrative post only. Returns go to the separate address above; a parcel arriving here is not processed.
Corrections
Spotted an error on these pages? Send it here and it gets corrected. A photograph of the bottle panel settles most corrections in one exchange, and the page is changed rather than annotated.
What they cannot do
See an order, look up a payment, track a parcel, authorise a return or start a refund. All five of those are the order desk's, and this is the single most common avoidable delay on this desk.
Write to the Sodaslimq website desk
This form does not reach the order desk and cannot start a refund. If you have sent it and then realised you needed the other desk, ring +1 (302) 200-3480 rather than waiting for a reply.
What this SodaSlim desk cannot answer
- Whether the capsule is safe with a medicine you take. That is for whoever prescribes it, and the honest reason is that the label states no amount of the stimulant it contains.
- How many milligrams of any ingredient a capsule holds. Nobody outside the manufacturer knows, and this desk will not guess in writing.
- Whether the product will work for you. Nobody can answer that, and the 60-day window exists because nobody can.
- Anything about an order placed somewhere other than through this desk. That purchase is with whoever sold it.
Everything this desk does know about the formula is on the ingredients page, and everything it will not print is listed on the about page.
What to have ready before you contact Sodaslimq about SodaSlim
| If you are asking about | Which desk | What to have in front of you |
|---|---|---|
| A parcel that has not arrived | The order desk, by telephone | The order ID, the delivery address you gave, and the date you ordered. |
| A refund | The order desk, by telephone | The order ID, and the bottles. Do not post anything before you have a return authorisation. |
| A bottle that looks wrong | The order desk, by telephone | The order ID and a photograph of the base of the bottle, which carries the lot code. |
| Changing a delivery address | The order desk, by telephone, quickly | The order ID. Once a parcel has been handed to a carrier the address is fixed. |
| Something wrong on this website | The website desk, by email | The page address and, if the bottle contradicts it, a photograph of the panel. |
| Privacy or your data | The website desk, by email | The email address you used, and what you would like done with it. |
The order ID is the first line of every row for a reason: it is the key to the whole order system and nothing can be looked up without it.
The single most useful habit a buyer can adopt is to keep the order email somewhere findable for at least sixty days. It carries the order ID, the tracking link and, on the larger packs, the bonus access. Everything on this page becomes a shorter conversation when it is to hand.
The second most useful is to photograph the base of a bottle when the parcel arrives. It takes five seconds and it turns a vague description of a problem into a specific one.
How quickly Sodaslimq answers, and why the two desks differ
The order desk is a telephone line and it answers while you are on it. That is the whole of its advantage and it is a large one: a refund started on a call is a refund started, and a refund requested by email is a request waiting in a queue.
The website desk answers in writing, Monday to Friday, 9:00am to 5:00pm Eastern, and usually within a working day. It is the right route for anything that needs a record, anything about a page, and anything about privacy. It is the wrong route for anything urgent, and it is the wrong route for anything involving money, because it will be redirected to the telephone and the redirection costs a day.
There is one more difference worth knowing. The website desk can change what is published on this site and the order desk cannot. If a page here says something the bottle in your hand contradicts, that correction has to come to the website address, and it will be made on the page rather than noted somewhere underneath it.
- Money, parcels and orders: telephone +1 (302) 200-3480.
- Pages, corrections, privacy and press: contact@Sodaslimq.com.
- Urgent anything: telephone.
- Anything you want on the record in writing: email.
Contacting Sodaslimq about SodaSlim: common questions
Which SodaSlim address do I use for a refund?
Neither address. Refunds are started by telephone, on +1 (302) 200-3480, with the order ID from the order email. The order desk can also be reached at contact@customercs.com, and the website address cannot help with money at all.
Why can the SodaSlim website email not see my order?
Because they are two different desks. The website address is for pages, typos, privacy and press, and it has no view of the order system, the payment system or the shipping system. It is not a matter of permission; the information is not there.
How fast does the SodaSlim website desk answer?
Monday to Friday, 9:00am to 5:00pm Eastern, usually within a working day. Anything involving an order, a payment or a parcel is faster by telephone and will be redirected there anyway.
Can this desk advise me on SodaSlim and my medication?
No, and it would be wrong to try. Nobody here is qualified to, and the capsule contains a stimulant in an amount the label does not state, which makes a general answer worse than useless. That question belongs with whoever prescribes the medicine.
What happens to a message sent to this SodaSlim desk
It is read by a person, not sorted by a rule
There is no ticketing system and no automated triage on the website desk. Messages are read in the order they arrive, Monday to Friday, 9:00am to 5:00pm Eastern.
Anything about an order is redirected the same day
Not as a brush-off, but because the information genuinely is not on this side. The reply will carry the order desk's number and the advice to ring rather than write, because a refund started on a call is a refund started.
Anything about a page is checked against the bottle
If you say a page here contradicts the label, the first thing this desk does is look at the artwork. A photograph of your panel settles it in one exchange, and the bottle wins if the two disagree.
A correction changes the page and moves the date
The sentence that was wrong is rewritten. The last-reviewed date in the footer moves forward, and so does the same date inside the page's structured data, because both are generated from one line.
Messages are kept while an enquiry is open and deleted on request. What this desk holds and what it does not is set out on the privacy policy page.
Order SodaSlim with the right number already saved
One capsule a day, six bonuses from the three-bottle tier and a telephone number attached to the 60-day window.
From $49 a bottle on six, $79 on two · 60-day money-back guarantee
Go To The SodaSlim CheckoutThirty capsules a bottle · one each morning · batch SOD-26/SO-4211
